Services
FTS delivers practical IT consulting and managed services that reduce downtime, strengthen security, and help teams work efficiently.
Managed IT Support
BEST FOR: TEAMS THAT NEED DEPENDABLE DAY-TO-DAY SUPPORT PLUS PROACTIVE IMPROVEMENT.
What we deliver:
- Helpdesk support and ticketing workflow
- Device and account support (Windows/Mac)
- Patch/update alignment and common issue prevention
- Documentation and standard processes
- Improvement recommendations over time
Outcome: Less downtime, fewer recurring issues, predictable support.
Best for: Wi-Fi issues, inconsistent connectivity, or security gaps.
Network & Security
What we deliver:
- Network/Wi-Fi assessment and improvements
- Firewall and segmentation best practices (where appropriate)
- MFA and identity/access improvements
- Endpoint protection recommendations + rollout support
- Practical security roadmap aligned to risk/budget
Outcome: A network that is stable, secure, and ready for growth.
Network & Security
Best for: Wi-Fi issues, inconsistent connectivity, or security gaps.
What we deliver:
- Network/Wi-Fi assessment and improvements
- Firewall and segmentation best practices (where appropriate)
- MFA and identity/access improvements
- Endpoint protection recommendations + rollout support
- Practical security roadmap aligned to risk/budget
Outcome: A network that is stable, secure, and ready for growth.
Best for: Teams onboarding staff frequently or managing mixed devices.
Device Setup & Lifecycle Support
What we deliver:
- New device provisioning and baseline configuration
- Standard apps, security settings, and user setup
- Inventory/lifecycle planning guidance
- Replacement planning to avoid surprise failures
Outcome: Consistent device setups and faster onboarding.
Best for: Improving efficiency and reducing preventable support requests.
Staff Training & Adoption
What we deliver:
- Microsoft 365 / Google Workspace productivity training
- Security basics (phishing, MFA, password hygiene)
- Role-based training and quick reference guides
- Adoption support during migrations/rollouts
Outcome: Better usage, fewer tickets, improved security habits.